Message from the President

It's the dawn of a new era.
Freeing ourselves from our
successful experiences of the past,
we are creating unique values.

NAA Retailing Corporation
President & CEO

MATSUZAWA Hiroshi

Our company has played a crucial role as the retail business operator within the NAA Group, contributing significantly to the enhancement of Narita International Airport’s value.

We have always been committed to being “sensitive to our customer’s needs” and have been working towards creating new style of airport shops. As a result, we achieved our highest performance since our establishment in the fiscal year 2024, marking our 20th anniversary.

Furthermore, to ensure we do not halt this progress, it is our mission to continuously update our stores to align with the times, always keeping the customer perspective in mind. This requires the collective efforts of every employee. Additionally, arranging a work environment where our employees, who are the key to our growth, can work comfortably and proudly is essential.

Moving forward, we will continue to unite as a company within the NAA Group, striving to create new style experience for travelers, “Only at Narita Airport”. We are committed to consistently pursuing products and services that will satisfy our customers, and we will continue to challenge that Fa-So-La brand always exceeds customer expectations.